Kacal's Auto and Truck Service
I picked my car up on March 23rd, and I must say that it is running better. It is still rattling, but I will have to live with that. I didn't send my review in right away because I wanted to drive my car around for a while to see how it was running. I gave a rating of a 4 b/c I wasn't happy about paying to repair a problem that my car wasn't having b/f I took it in originally. But I must admit that Kacal's has the BEST Customer Service in town. You can't beat the Customer Service that their staff exhibits (from the Owner- Mike, the Front Desk staff -Rick and Miguel-, the Lead Mechanic - Luis, and the transporter - Sadie). They were all wonderful! The Owner - Mike was great; he went over and above to personally rectify my problem. I am truly grateful for his efforts, because he didn't have to do it.
Shasta, Thank you for taking the time to leave an updated review. We appreciate the opportunity to rectify the prior issue. We look forward to providing you with services in the future. Until then, if you need anything please feel free to contact us. Thank you!
- Kacal's Auto and Truck Service